FAQs

Resonate Carnival

Freqently
Asked Questions

Where is our Mas Camp?
Our Mas Camp is located on 4th Floor, Tower One, One Woodbrook Place, Port of Spain.

How do I register?
Online Registration is available at resonate.playmas.app.
Persons can also register through our Committee Members Or at our Mas Camp

What is the deposit amount?
Credit card deposits online and at the camp are $300 USD.
Cash and LINX deposits at the mas camp are $2,500 TTD or, for TT-Only credit cards, $3,000 TTD.

Can I upgrade my costume?
Upon registration, you can select your costume as well as if you would like add ons eg. Backpacks.

When do I need to pay for my costume?/When are payments due by?
Downpayments to confirm your booking must be done upon registration and the date for final payments of costumes will be updated on this website and our social media platforms.

How can I pay for my costume?
Payment can be made via CC or Cash payments either online or in person at our Mas Camp

What is the distribution schedule?
The distribution schedule will be sent to you via email closer to Carnival 2023

Who can I contact if I have a complaint or concern?
Please email info@resonatecarnival.com for further assistance.

What does the Resonate Carnival All Inclusive Package include?
Please see our write up “On The Road” for a further breakdown

Can I get a refund on my booking fee?
Our booking fee Is non refundable.